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The Metropolitan Remand and Reception Centre (MRRC) is a maximum-security correctional facility for male offenders.
The MRRC is one of 3 correctional facilities that make up the Silverwater Correctional Complex also located on site are Silverwater Women's and Dawn De Loas correctional centres.
Inmates who arrive at the MRRC:
Most inmates at the MRRC leave the centre within a few months of their arrival. Usually this occurs because they obtain bail (and release) or because they transfer to a centre that matches their classification.
Fax admin: (02) 9289 5929
Fax Manager of Security: (02) 9289 5612
(nearest cross street is Newington Rd and Jamieson St)
Silverwater NSW 2128
Metropolitan Remand & Reception Centre Private Bag 144
Silverwater NSW 1811
Phone: (02) 9289 5282
Working Days: Monday to Friday, between 08:00am and 04:00pm
The bus stop closest to the centre is located on Holker St (near Avenue of Africa) in Silverwater.
If you are travelling via private transport, please note that visitor parking is very limited. Allow plenty of additional time to find parking.
A Visitor Identification Number (VIN) is required for individuals who want contact with inmates at NSW Correctional Centres either in person, by telephone or AVL.
In-person visit times (family/friend)
Video visit times (family/friend)
Legal practitioners and professional visitors must book all in-person and audio-visual visits. To make a booking, please send your request to MRRClegal@dcj.nsw.gov.au
Please note: As per CSNSW Custodial Operations Policy and Procedures, agency representatives and professionals (of non-legal nature - e.g. support coordinators, NDIS workers etc.) may visit an inmate for the purposes of an assessment or consultation.
A single visit may be approved, all future visitations will be facilitated via Audio Visual Link (AVL).
These visitors will contact the correctional centre directly and seek approval to meet with the inmate, stating the reasons for the meeting. The visitor must produce personal identification and proof of their status as an agency representative or professional.
If regular visitations are required to be conducted by support workers or other professionals, the correct procedure to follow is to become a CSNSW Authorized Visitor. Once an Authorised Visitor status is affirmed, no further approvals are needed to enter any NSW Correctional Facility. Please contact MRRClegal@dcj.nsw.gov.au for more information and instructions.
You will receive an email or SMS text that confirms your booking and visiting time. For legal visits, please call the centre on (02) 9289 5600 on the morning of your visit to ensure the centre is still able to facilitate the legal visit.
The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.
You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.
Inappropriate dress (PDF, 419.1 KB) includes:
For your safety, enclosed shoes must be worn when visiting the Metropolitan Remand & Reception Centre.
08 Nov 2023
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.