Broken Hill Correctional Centre

Broken Hill Correctional Centre is a medium and minimum-security facility for male and female offenders. It's located in far western NSW, 1190km from Sydney. 

The medium security section is a reception prison for a large area of the State bordered by Queensland in the north, Victoria in the south and South Australia in the west. It holds a mixture of sentenced and remand inmates.

Phone

(08) 8082 6000

Street address

109 Gossan St
Broken Hill NSW 2880

Postal address

PO Box 403
Broken Hill NSW 2880

How to get there

Public transport

There is a train station at Broken Hill situated about 2km from the centre. The service is operated by CountryLink and Great Southern Railways. Broken Hill is also serviced by private coaches and the Rex airline. The centre is a 20-minute walk or a five minute taxi ride from the train station.

Private transport

Street parking is available.

Visitor information

Bookings

Bookings for video and in-person visits are required and can be made by phone only.

To make a visitor booking, please call (08) 8082 6000 between:

• 9am to 3pm ACST on Wednesday
• 9am to 12pm ACST on Thursday

Visit times

Before travelling to the centre for an in person visit, please call to confirm your visit and visiting time.

New COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.

In-person visit times

In-person visits take place on Saturdays only between 9am and 3pm ACST.

Video visit times

Video Visits take place on Sundays only between 9am and 3pm ACST.

Legal Visits

Legal practitioners may visit 7 days between 9am-12pm and 1-3pm.

Conditions of entry

Appropriate dress standards

The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.

You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.

Inappropriate dress (PDF, 419.1 KB) includes:

• Clothes that have possibly controversial logos, words or slogans such as:
  • Motorcycle gang 'colours' or gang insignias
    
  • Logos or symbols associated with drugs or drug paraphernalia o Swear words
    
• Tight or revealing clothing including:
  
  • Tops and dresses that expose the stomach or chest
    
  • Swimsuits or Skirts or shorts shorter than mid-thigh
    
  • Mesh or other "see-through" clothes
    
  • Clothes that are excessively dirty, ripped or frayed
    
• Heels higher than 5 centimetres
  
• Any jewellery other than a plain wedding band, sleepers and studs. This means no engagement ring or any other ring with stones, and no bracelets or necklaces
  
• Tops or jumpers with a hood
  
• Hats, scarves or head coverings (excluding religious wear)
  
• Hair scrunchies or clips. Only single elasticated hair ties are allowed
  
• Watches, smart watches or activity trackers
  
• Bare feet.
  

Concerns about inmate health

You can contact us if you are worried about the health of a family member or friend in custody.

General concerns

If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.

If you want to give information about mental or physical health, or have concerns about access to medication, you can:

• call Justice Health NSW on (02) 9700 3000 between 8:00am to 4:00pm
• email JHFMHN-clo@health.nsw.gov.au.

Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).

Urgent concerns

If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (08) 8082 6000.

Urgent information about your family member or friend might include:

• risks to self, e.g. thoughts of self-harm, thoughts of suicide
• risks to others, e.g. thoughts of harm to others
• acute medical concerns, e.g. heart attack.