Corrective Services NSW

Phone calls

Successful maintenance of family relationships by inmates has been linked to reduced recidivism rates. It is also suggested that successful maintenance of family relation-ships through visits can contribute to a safer correctional centre climate.

It is therefore imperative that inmates should be provided with the means of maintaining (monitored) written and spoken communication with their families and members of the public and unmonitored contact with prescribed persons such as legal representatives and the Ombudsman.

For more information, see 1.26 Communication by mail and telephone (PDF, 35.4 KB).

Last updated:

11 May 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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