Corrective Services NSW

COVID-Safe measures apply to in-person visits. Make sure you know the rules before you book

Corrective Services NSW (CSNSW) welcomes family and friends who wish to visit NSW correctional centres. CSNSW recognises that visits are important to maintain strong family relationships and make it easier for inmates to readjust to life in the community when they are released.

CSNSW is committed to providing child and family-friendly visits areas at its centres, and to facilitating regular visits of family members to inmates.

Who can visit an inmate?

Families, friends and community members can arrange to visit inmates. However, an inmate may refuse to meet a visitor, if she or he does not wish to have the visit.

Legal professionals may also apply to visit inmates in preparation for forthcoming legal proceedings. Journalists are not allowed to visit inmates.

How to locate an inmate?

To find out where an inmate is located a visitor should contact:

  • (02) 8346 1000 Inmate Locations between 8:30am and 4.30pm,  weekdays

Once you know where the inmate is located, contact the correctional centre directly to book a visit.

Visiting times

For visiting times and conditions, booking details and public transport information, please consult our list of Correctional Centres and select the centre that you would like to visit.

Book a visit

JUST Connect online bookings

JUST Connect is an online scheduling system used to make video and in-person appointments with inmates.

Key resources to assist

JUST Connect Family and Friend User Guide

JUST Connect Support

Phone: 02 8759 0010


The JUST Connect Service Support Centre business hours are 8:30am – 4:30pm Monday to Friday.

Corrective Services Zoom – Technical Support

Phone: 1800 737 847

Support Centre business hours are 8:30am – 4:30pm 7 days per week.

Last updated:

11 Aug 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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