Mannus Correctional Complex (Tumbarumba)

Mannus Correctional Centre is a minimum-security facility for male offenders. The centre is 515km south of Sydney.

Phone

(02) 6941 0333
Fax (02) 6948 5291

Street and postal address

3506 Jingellic Road
Mannus NSW 2653

How to get there

Public transport

The nearest railway station is at Wagga Wagga. For information regarding train and bus times contact Countrylink. 

Private transport

Parking is available within easy walking distance of the Centre.

Visitor information

Bookings

Visitors are advised to book via Just Connect.

Bookings may also be made by calling the Centre on (02) 6941 0333:

• In person visit bookings – Monday between 1:00pm and 4:00pm
• AVL visit bookings – Tuesday, Wednesday or Thursday between 1:00pm and 4:00pm

Visit times

Before travelling to the centre for an in-person visit, please call to confirm your visit and visiting time. We advise you take a RAT test prior to departing to avoid any disappointment. Please do not visit the centre if you return a positive result as you will not be granted entry.

New COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.

In-person visit times

In-person visits take place only on Saturday and Sunday, there are two sessions each day. Each session goes for 2hrs and 30mins.

• 9:00am to 11:30am
• 12:30pm to 3:00pm

Video visit times

Video visits take place only on Saturday and Sunday (Please bear in mind public holidays may differ) Each session goes for 30min, with 15min breaks between available windows. Ranging from 7:30am to 4:00pm

• 7:30am to 8:00pm (First available session)
• 3:30pm to 4:00pm (Final available session)

Legal visits

Legal practitioners may visit seven days between 9am-3pm. Notification of intention to visit should be made at least 24 hours in advance by sending fax to Manager of Security on (02) 6948 5291 with details of the inmates, date and time.

Conditions of entry

Appropriate dress standards

The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.

You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.

Inappropriate dress (PDF, 419.1 KB) includes:

• Clothes that have possibly controversial logos, words or slogans such as:
  • Motorcycle gang 'colours' or gang insignias
  • Logos or symbols associated with drugs or drug paraphernalia o Swear words
• Tight or revealing clothing including:
  • Tops and dresses that expose the stomach or chest
  • Swimsuits o Skirts or shorts shorter than mid-thigh
  • Mesh or other "see-through" clothes
  • Clothes that are excessively dirty, ripped or frayed
• Heels higher than 5 centimetres
• Any jewellery other than a plain wedding band, sleepers and studs. This means no engagement ring or any other ring with stones, and no bracelets or necklaces
• Tops or jumpers with a hood
• Hats, scarves or head coverings (excluding religious wear)
• Hair scrunchies or clips. Only single elasticated hair ties are allowed
• Watches, smart watches or activity trackers
• Bare feet.

Concerns about inmate health

You can contact us if you are worried about the health of a family member or friend in custody.

General concerns

If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.

If you want to give information about mental or physical health, or have concerns about access to medication, you can:

• call Justice Health NSW on (02) 9700 3000 between 8:00am to 4:00pm
• email JHFMHN-clo@health.nsw.gov.au.

Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).

Urgent concerns

If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (02) 6941 0333.

Urgent information about your family member or friend might include:

• risks to self, e.g. thoughts of self-harm, thoughts of suicide
• risks to others, e.g. thoughts of harm to others
• acute medical concerns, e.g. heart attack.