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Long Bay Hospital is a maximum-security facility for medical and psychiatric cases, as well as remand inmates. The hospital is located on the Long Bay Correctional Complex, located 14 km south of Sydney's central business district. Also located on the Long Bay Complex is the Metropolitan Special Programs Centre (MSPC).
Phone: (02) 8304 2000
1300 Anzac Parade
Malabar NSW 2036
PO Box 13
Matraville NSW 2036
The complex is accessible by public transport, the nearest railway station is Central and buses run regularly to and from the complex. You can get travel information from the Transport NSW Trip Planner website or by calling 13 15 00.
The Long Bay Complex is situated on Anzac Parade about 3 km south of Maroubra. There is limited parking at the complex.
Limited parking is available within the complex for visitors with accessibility needs.
To access disabled parking, a form must be completed and pre-approved by the Governor. Ask for a disabled parking form when you are making your visit booking.
Hospital Area 1 houses inmates of various security levels, including maximum-security inmates in more than four areas. One ward is dedicated to medical patients and three others are for short and long-term psychiatric patients. Corrective Services NSW and the NSW Department of Health manage Long Bay Hospital 1 together.
Hospital Area 2 is a maximum to minimum-security facility. Long Bay Hospital 2 houses inmates from across the state who come to Sydney for specialist medical treatment or assessment as well as inmates on remand.
Bookings are required for in-person and video visits.
To make a booking to visit at inmate in Hospital Area 1 or 2, please call (02) 9289 2010 Monday to Wednesday between 8:30 am and 12:00 pm.
Bookings via JUST Connect can be made Monday to Wednesday between 8:00 am and 12:00 pm.
Visitors from overseas can book video visits via email: LBHVisits@correctiveservices.nsw.gov.au
Before travelling for a visit, please call the correctional centre to confirm your visit and visiting time.
COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.
In-person visits take place on Saturday and Sunday in various time slots between:
Video visits take place on Sunday in various time slots between:
Legal practitioners may visit between 8:30 am to 10:30 am, and 11:30 am to 2:00 pm, seven days a week.
All legal visits must be booked in advance, either online using JUSTConnect, or by emailing LBH Visit Booking.
To make an email booking, send the following to LBHLegals@correctiveservices.nsw.gov.au at least 24 hours in advance:
The Manager of Security is the approving officer.
The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.
You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.
Inappropriate dress (PDF, 419.1 KB) includes:
You can contact us if you are worried about the health of a family member or friend in custody.
If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.
If you want to give information about mental or physical health, or have concerns about access to medication, you can:
Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).
If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (02) 8304 2000.
Urgent information about your family member or friend might include:
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