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Glen Innes Correctional Centre is a minimum-security facility for men located 45km east of Glen Innes, which is 615km north of Sydney in the Northern Tablelands.
(02) 6730 0000
Fax: (02) 6730 0085
11661 Gwydir Highway
Glen Innes NSW 2370
Locked Bag 900
Glen Innes NSW 2370
Transport NSW operates a rail and bus link to Glen Innes. Private coaches also travel to Glen Innes from Sydney.
The correctional centre is a work camp situated 45km from Glen Innes, in the direction of Grafton, on the Gwydir Highway. There is ample parking.
Bookings for video and in-person visits are required and can be made by JUST Connect or via email.
Book in-person or video visits through JUST Connect, anytime from 12:01am Monday to 5:00pm Wednesday.
To make a visitor booking, email gns_visits@justice.nsw.gov.au . The visit booking email is open Monday to Wednesday for the coming weekend, bookings approved on Thursdays
Before travelling to the centre for an in person visit, please call to confirm your visit and visiting time.
New COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.
Saturday and Sunday (no Public Holidays)
Video visits take place on Friday from 8:30am to 2:30pm and Saturday and Sunday from 8:30am to 4:00pm (no Public Holidays)
Legal practitioners may visit on any day between 9am and 3pm. Please notify the centre of your intention to visit.
The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.
You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.
Inappropriate dress (PDF, 419.1 KB) includes:
You can contact us if you are worried about the health of a family member or friend in custody.
If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.
If you want to give information about mental or physical health, or have concerns about access to medication, you can:
Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).
If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (02) 6730 0000.
Urgent information about your family member or friend might include:
28 Jun 2024
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.