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Cooma Correctional Centre is a minimum- and medium-security facility located 1 hour's drive south of Canberra, 410km from Sydney.
(02) 0655 0333
Fax: (02) 6455 0391
1 Vale Street
Cooma NSW 2630
Locked Mailbag 7
Cooma NSW 2630
Rail and bus services are available. For more information see Regional Trains and Coaches.
Parking is available at the centre.
Bookings for video and in-person visits are required before your visit can proceed. Video visit bookings can be made online through JUST Connect or by emailing the centre. In-person visits are only able to be booked by emailing the centre at this time.
To make an in-person visit booking, please email the centre at: firstname.lastname@example.org
To book a video visit onlne, you must register first, once registered you can make bookings directly through Just Connect
Bookings close at midday on Friday for the upcoming weekend.
Before travelling to the centre for an in person visit, please call to confirm your visit and visiting time.
New COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.
In-person visits take place on Saturday and Sunday (no Public Holidays)
All visitors are requested to arrive at least 15 minutes before the time booked and to be considerate of other booked visits.
Legal practitioners may visit From Monday to Friday between 9am and 3pm. Please provide notification of your intention to visit by telephoning the centre on (02) 6455 0333 or by writing to the General Manager.
The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.
You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.
Inappropriate dress (PDF, 419.1 KB) includes:
The Corrective Services NSW Museum at Cooma is open Monday to Saturday from 9am to 3pm. A living museum, it employs select inmates as tour guides, sales assistants, collection managers and craft manufacturers. Please visit this page to learn more about the museum.
11 May 2023
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.