Corrective Services NSW

Contact an inmate

There are various ways to contact an inmate.

Video calls and In-Person visits

JUST Connect

JUST Connect is an online scheduling system used to make video and in-person appointments with inmates.

Phone calls

Inmates can contact you by telephone, but telephone calls cannot be made to inmates.

Letters and parcels

If you have a friend or relative in custody, you can contact them by letter. If you know the inmate's Master Index Number (MIN), that should be written on the front of the envelope under their name. The postal address for each correctional centre is available on the list of Correctional Centres in NSW. To confirm the inmate’s location (if unknown), Inmate Locations can be contacted from 8.30am to 4.30pm - Monday to Friday on (02) 8346 1000.

When you contact the inmate, ask if you can have their MIN. 

Last updated:

11 Aug 2023

Was this content useful?
We will use your rating to help improve the site.
Please don't include personal or financial information here
Please don't include personal or financial information here

We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

Top Return to top of page Top