Contact an inmate

There are various ways to contact an inmate.

Video calls and In-Person visits

JUST Connect

JUST Connect is an online scheduling system used to make video and in-person appointments with inmates.

• JUST Connect for Family and Friends
• JUST Connect for Private Legal and Medical Professionals

Phone calls

Inmates can contact you by telephone, but telephone calls cannot be made to inmates.

• Phone calls

Letters and parcels

If you have a friend or relative in custody, you can contact them by letter. If you know the inmate's Master Index Number (MIN), that should be written on the front of the envelope under their name. The postal address for each correctional centre is available on the list of Correctional Centres in NSW. 

When you contact the inmate, ask if you can have their MIN. 

• Letters and parcels